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Your perspective is noted. Not surprising because when a company responds to statements its damned if we do and damned if we dont. Its alarming that you didnt even comment on comments from people who havent spoken to us (spoke rudely) and yet you find our response hostile which clearly proves...

We designed the lip we scanned the type-S to make the lip. There is no drop ship. Just like with any other "Pre-sale". The item on the website clearly states "PRE-ORDER" with delivery times which anyone can see prior to making the purchase

Before placing your order did you agree to the terms and conditions (reading) prior to ordering?

This is a general stated with no substance to it, would you care to screenshot the conversations in where I come across rude????

Yes you did receive your refund which had nothing to do with this post. We was just given this info over the weekend. So please lets not make it seem like you were not in contact with us, dont make it seem like we ignored you. The question now is, did you inform your bank that you received your...

everyone is entitled to their own opinion

what was the lack of communication?? I mean we have the emails and also the recorded phone calls, an email that was never unaswered and a phone call that was never ignored

Great Point: a resolution that was agreed to prior to refunding, situation with the hurricane that we had no control over but was still in contact with the customer, and a policy that was stated prior to a payment being made. Its just alarming how quick people jump to things negatively or never...

W We gladly like to hear feedback on things dealing with our company. With that said, if it is bad business practice why continue to make a purchase? I myself wouldnt purchase anything that I dont agree to or find to be a bad business practice

Good morning, I was shown a screenshot of this post so I think I need to respond since theres only one side of the story being told which clearly doesnt have all the info in context. I will start off with the facts: 1. I'm the owner of G4werkz 2. Our return policy is listed clearly for...