I've had Acura Link stop working a couple times randomly over the past month now. When I spoke with Acura Link tech support, it was because AT&T was having issues. So far, it has always resolved itself eventually. But still very annoying that it's so flaky. And it's so dang slow to send commands...
Did you just use something like a plastic pry tool around the edges to remove the trim? I've never done anything like it before and worried about breaking it.
My salesman just sent me their accessory list with prices and packages. Packages slightly cut off :(. But it looks like you save a little with some of the packages versus buying them all separately if you happened to want everything in said package.