I think he gave up with the lack of communication from the seller. So yes we can judge the company as shady and to not recommend doing business with them.
Heated steering is a dealer installed option. Instructions on here for installing garage door opener by swapping rearview mirror, after market lift is possible.. you can still get these features by paying extra
I bought through tansocars and it only took about a week to arrive. At the time it was cheaper than the other options
https://tansocars.com/collections/integra
https://dreamshop.honda.com/s/
Easy site to find all parts. The trim piece on door and fender is taped on. This being said it could be sold pre-printed. I took a quick look on dream but didn't see it. The splash guards are sold as a set.
The previous fuel tank issue I had on my Aspec the dealer gave me a free loaner. Took only 15-20 minutes to drop off sign some paperwork and pick up the loaner keys.