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Gregg

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And my reservation is in. Having been in the IT industry for 30yrs I found this maddening. C’mon…this wasn’t Apple going live with new iPhone sales in 2015 and not doing proper load testing for hundreds of thousands of simultaneous requests. AHM probably had a few thousand simultaneous connection requests at most…certainly < 10k.

Sheesh, they could have tested with freely available software.

"You had one job....."
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jadalias

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Keep refreshing, I got through and got mine a couple minutes ago. Once you get the error after sitting on "It's taking longer than expected to process your cart. While you wait, don't refresh the page, use the back button, or close your browser." Just hit refresh.
 

Integra23

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And my reservation is in. Having been in the IT industry for 30yrs I found this maddening. C’mon…this wasn’t Apple going live with new iPhone sales in 2015 and not doing proper load testing. AHM probably had a few thousand simultaneous connection requests. Sheesh, they could have tested freely available software.
Any tips? Just keep hitting refresh on that error page or go back a page?
 

TomK

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I can't even get back to personal information screen....
 

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Integra23

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Keep refreshing, I got through and got mine a couple minutes ago. Once you get the error after sitting on "It's taking longer than expected to process your cart. While you wait, don't refresh the page, use the back button, or close your browser." Just hit refresh.
Got to enter CC info now seeing bouncing balls on top..
 

TomK

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Keep refreshing, I got through and got mine a couple minutes ago. Once you get the error after sitting on "It's taking longer than expected to process your cart. While you wait, don't refresh the page, use the back button, or close your browser." Just hit refresh.
I hit refresh and it said error pending cart........
 

s.seagren

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I just keep going through the process picking a different color every time just hoping to get past the personal info page haha
 

Integra23

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Boom

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Gregg

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Any tips? Just keep hitting refresh on that error page or go back a page?
I just kept going back to the beginning of the reservation process. I figured if the IT monkeys actually were working on it it would be best to NOT simply refresh the failing page try to submit using the same token ID.
 

Integra23

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Congrats but WTF lol
If you get to the "don't refresh page" wait for it to timeout and then refresh
Tried phone ,with 2 browsers, and PC with multiple tabs and sessions. Had the personal info go through 4 times but stuck on that don't refresh page
 

ijm5012

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Yikes...

Hearing this makes it sound like even Acura's own IT department figured people wouldn't want to reserve it at $52k, and wasn't expecting any web traffic.

Hoping those of you that keep having issues are able to get a reservation through the system.
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