RRP RSX-S
Senior Member
- Thread starter
- #1
Since I purchased my integra I have received 1 survey that was from a third party about initial quality.
But I received an actual one from Acura directly within the last 2 weeks asking what I’d like to change on the car. It asked about features like rear seat vents etc. Check your email to see if you got this because they possibly could effect features on the ITS or future years of the Integra.
Also more importantly, today I got an email from Acura themselves, asking about the reservation process. It was short and to the point. I took the opportunity to let them know how I felt about their “reservation” which just sent a file to a dealer and the lack of dealer training on deposits, ordering, etc. When they asked how it could be better, I offered Ford as a comparison. I know Ford has issues with actual delivery in a timely manner. But at least when you reserve online, you get an order number to track on your own. And that order goes straight to the factory and doesn’t rely on the dealer to then place your order.
Anyone who reserved from the site (not at the dealer since that wasn’t official) should have an email. Let’s give them our thoughts.
But I received an actual one from Acura directly within the last 2 weeks asking what I’d like to change on the car. It asked about features like rear seat vents etc. Check your email to see if you got this because they possibly could effect features on the ITS or future years of the Integra.
Also more importantly, today I got an email from Acura themselves, asking about the reservation process. It was short and to the point. I took the opportunity to let them know how I felt about their “reservation” which just sent a file to a dealer and the lack of dealer training on deposits, ordering, etc. When they asked how it could be better, I offered Ford as a comparison. I know Ford has issues with actual delivery in a timely manner. But at least when you reserve online, you get an order number to track on your own. And that order goes straight to the factory and doesn’t rely on the dealer to then place your order.
Anyone who reserved from the site (not at the dealer since that wasn’t official) should have an email. Let’s give them our thoughts.
Sponsored