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Carplay freezing issues (more than usual)

JC-RH

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For those using wireless CarPlay, have you been having more issues lately? I’d say that the Integra system has always been less than perfect, but it’s gotten much glitchier lately.

For me, it happens when I pull away from my garage. I think the system wants to switch from WiFi to data, but then gets confused and then stuck. Sometimes forelce closing the music app and reopening does the trick, but lately it requires a full shut down of the car. If it freezes after a few minutes of driving, the song will buffer for a while, and then will skip more songs than what I tell it to.

The last update I did was about a month ago. Nothing new is out since then. I’m using an iPhone 15 Pro Max. I’ve also tried to go through the service menu on the car and rebooting the system. I’ve also unpaired and repaired my iPhone as well as doing a hard reboot on my phone.
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nawfoo

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I put it in comfort and then back into normal. Sometimes I just wait it out and it will reconnect again. Also have to turn off VPN connect the lightning cable and make sure bluetooth is on.
 
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bpebler

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I keep it wired & iPhone 11 & 13 basic models have not had a single issue. Wireless has always been an intermittent issue with me.

Although it’s annoying when my phone is on vibrate & for some reason still rings loud AF through the speakers. 🤷🏽‍♂️ Didn’t do that on my last coupe vehicles.
 

SilverRocket

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Just a side note, this is why Honda (and many other manufacturers) are dropping in "reliability".

If they had any credibility, JD Power would create a new separate Infotainment only category for these types of issues.

Specific to your problem, I know one reviewer was claiming it was lagging and slow but turns out he was recording the review with the same phone. The iPhone struggled to record and process Car play wirelessly at the same time. Just make extra sure you don't have something running in the background on your phone that could interfere.

Hope you figure it out.
 

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koatic

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I have not had any Apple carplay issues with mine on iPhone 12. Wireless charging however seems to be hit or miss but believe that is in part to the thickness of the phone case.
Also note I am always on LTE in my car and never toggle WiFi
 

Fluffy

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I use an Iphone 12 mini and whenever carplay bugs out or disappears, i just restart my phone and it's back to normal. I've haven't had my infotainment bug out ever since I started to make a habit it to restart my phone once a week.

The one minor issue i do have with my iphone/infotainment is that if the Car isn't synced up to carplay, its shows the wrong time.
 

Frenzal

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The one minor issue i do have with my iphone/infotainment is that if the Car isn't synced up to carplay, its shows the wrong time.
There is a setting somewhere in the infotainment to set the clock automatically. Since I checked that setting, I no longer have the wrong time if not connected to my phone.
 

scooter

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There is a setting somewhere in the infotainment to set the clock automatically. Since I checked that setting, I no longer have the wrong time if not connected to my phone.
Yesterday lost Car Play which I thought might be due to being out of cell service area. Rebooted IPhone 15, restarted car, reconnected via Bluetooth. Car now displayed East Coast time (am in California). Will now go in search of automatic setting, thanks.
 

Abstract_

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For those using wireless CarPlay, have you been having more issues lately? I’d say that the Integra system has always been less than perfect, but it’s gotten much glitchier lately.

For me, it happens when I pull away from my garage. I think the system wants to switch from WiFi to data, but then gets confused and then stuck. Sometimes forelce closing the music app and reopening does the trick, but lately it requires a full shut down of the car. If it freezes after a few minutes of driving, the song will buffer for a while, and then will skip more songs than what I tell it to.

The last update I did was about a month ago. Nothing new is out since then. I’m using an iPhone 15 Pro Max. I’ve also tried to go through the service menu on the car and rebooting the system. I’ve also unpaired and repaired my iPhone as well as doing a hard reboot on my phone.
I had this issue after messing with the radio, go to the radio general settings > system> Factory Data Reset.
It will reset the radio and you’ll need a few moments to get it how you like it but it will stop the problems due to bad settings or bugs when enabling developer mode (since the radio is powered by Android).
Hope this helps.
 

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JC-RH

JC-RH

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iOS18 update:

For those who recently updated your iOS, not sure if your CarPlay got super glitchy. I was for me…cutting in and out and freezing.

Eventually, I did what others suggested (general settings > system> Factory Data Reset), and now it’s been working flawlessly for several days.

Give this fix a try if you’ve been having recent issues!
 

nawfoo

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I just reformatted my system. I dont recommend it as it wipes out everything in the car.
 
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JC-RH

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I just reformatted my system. I dont recommend it as it wipes out everything in the car.
When you say “reformat”, did you do the general settings > system> Factory Data Reset? In my case, I had to reprogram the radio station, infotainment tile placements, and certain vehicle settings. Took about 10 minutes, but it sorted out a big problem I was having.

If anyone has a less intrusive suggestion that has worked for you, please share.
 

nawfoo

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Yes it was a factory reset but it felt more like a reformat. Had to save my radio settings again and pair the phone up.
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