That stinks. Are they going to make it right? I just ordered my first piece from them and am hopeful it arrives unscathed. But please keep us updated as to their solution for you as I won't order anything further if they don't offer reasonable support for damaged goods.
Bought the glossy carbon fiber dash on black friday and it arrived with these scratches on the big face on the passenger side. The box wasn't crushed and everything was packed pretty good. Kinda sloppy that it left the factory this way.
I emailed them and hope there's a good resolution. If the scratch was on a less visible part like the bottom or side, I would just be fine with it.
Let us know... considering one of these myself. I can't decide on matte or gloss (and most here seem to have gone matte), so I'd appreciate feedback / photos, assuming you get a good one.
Awesome. Glad they supported their product and came to an agreeable solution with you. Thank you for letting us know!
