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Gas Pump Cuts Super Early When Filling the Tank

Marshy

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Hey all,

I've driven ~11,500km so far and have been happy the entire time, except at the pumps (and not due to the cost, sadly). I swear, at 60-70% of stations the pump will cut fuel early under full squeeze (can get 4-10L before it constantly cuts under full squeeze). The only way to get a full tank is to watch the litre count and listen as it fills at a half hold. However, as I mentioned it isn't all stations I have yet to notice a pattern.

Wondering if anyone else here has experienced it. I'm planning on booking a recall soon and was wondering if I'm filling the car like a monkey somehow or if I should bring this up when I bring it in. I do hold the nozzle in for 5s after filling, but this has no impact and this has occurred the entire life of the car.

Cheers,
W
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StingertimeNC

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keep us posted. I always pump at half speed, and leave the nozzle in for 10 seconds after it stops. Hoping to avoid any issues. Curious what you find out.
 

bvanlieu

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This is the norm for me as well, using newer stations such as Wawa in NJ and PA (I am on the border), I can get another gallon+ typically. Given the small tank its easy to see when it only fills under 10gal vs 11 or so I expect when I run it down to 'empty' knowing it will go to 0 with 1-1.5g still left.
 
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Marshy

Marshy

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This is the norm for me as well, using newer stations such as Wawa in NJ and PA (I am on the border), I can get another gallon+ typically. Given the small tank its easy to see when it only fills under 10gal vs 11 or so I expect when I run it down to 'empty' knowing it will go to 0 with 1-1.5g still left.
Just wanna make sure we’re talking the same page - I usually have it cut at 1 -> 4 gal total on a nearly empty tank, so several gallons of space left.
 

bvanlieu

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That is worse then what I see, but even 1-2g is way too much IMHO and not what I have dealt with in my other cars the past 35 years. Early on I filled a few times in NJ, drove away and noticed even the fuel gauge was not at 10/10 which was my first clue that perhaps its design and filler neck exasperated this behavior.
 

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This has happened a couple of times. Both time were on the Mass Pike while traveling to/from Boston or Rhode Island. So far it hasn’t happened locally, so just monitoring it for now. If it starts happening more often then I’ll be giving the dealer a call.
 

mauk

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I've only had 3 or 4 fill-ups so far, but I've had that issue every time with a full squeeze. Reducing flow seems to work for the most part.
 

Bodhizefa

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:raises hand: Me too! I have this problem at nearly every pump (although I seem to have found a handful that don't do it as frequently if at all). The primary solution for me is to reduce flow to 2/3's instead of a full squeeze. It's doable, but irksome for sure. There are a handful of pumps that do this to me every time, while others at the same stations won't give me much trouble. I can only assume that pump pressure varies from pump to pump, which is not something I ever considered until this vehicle.
 

StingertimeNC

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yep. Tight neck in the ITS I guess. FWIW, some Kia stingers had this same problem (my previous car) Filler neck designs must be changing for better evap/emmissions control or something.

My buddy just got an accord hybrid, and he was told to leave the pump handle in the filler neck, after it shuts off, for 5-10 seconds too.
 

boosted_canoe

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you shouldn't fill up anymore after the cutoff kicks in. can damage the evap system and it's expensive to fix.
 

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boosted_canoe

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Just wanna make sure we’re talking the same page - I usually have it cut at 1 -> 4 gal total on a nearly empty tank, so several gallons of space left.
if i fill up at "range: 0 miles left" it will fill up 10 gallons. so i guess there's a 2 gallon reserve.
 

bvanlieu

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if i fill up at "range: 0 miles left" it will fill up 10 gallons. so i guess there's a 2 gallon reserve.
Yup, since the dawn of the idiot light MFGs figured out they need to have a hidden reserve because a person is smart, but people are stupid.

I do like the germans approach to telling you you have approximately X miles left but once you get to 10 it just goes to -- and you pucker up a bit . We all have rode the lightening a bit, but I don't make a habit of it :D
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